FREQUENTLY ASKED QUESTIONS - STUDIO CLASSES
HOW LONG DOES IT TAKE TO FIRE MY PIECE?
It usually takes around 4-6 weeks to fire work completed in one of our workshops depending on what's happening in the studio. If you're waiting to see if your creations are ready check our collections and pick up pages for the studio you completed your workshop.
You can see Taren Point's collections page HERE
WHAT IS YOUR CANCELATION POLICY?
Tickets are not refundable. You can reschedule your tickets up to 48 hours before your class. We allow one reschedule per booking, after this you will billed a non-negotiable $25 administration fee for each requested change following the first. You need to let us know by emailing at hello@parttimeceramics.com.au with your booking details at lease 48 hours before your booking.
WHAT HAPPENS IF MY PIECE CRACKS IN THE KILN?
Breaks and cracks do naturally occur during the firing process and this is usually out of the control of kiln technicians. Whilst we take great care of your items when handling them we do not accept responsibility for any faults that are not a direct result of our staff dropping or mishandling your items.
WHAT IF I’M LATE OR FORGET ABOUT MY CLASS?
Unfortunately we are not able to offer make up sessions or refunds if you are late or forget.
DO YOU OFFER FIRING OF WORK I’VE MADE ELSE WHERE?
We sure do! Click this link to be taken to our firing page.
WHEN WILL I BE ABLE TO COLLECT MY WORK?
Work completed at or four week course can be collected from the studio you attended after around 5/6 weeks. If your workshop is listed on our collections page your items are ready to be collected. Please see our collections page for collection times. Click here for our Taren Point collection page and here for our Engadine collection page.
I’ve dropped off my pieces for firing – now what?
Once you have dropped off your pieces at out studio for firing, you’ll need to check back with us in a couple weeks or so to see if they have been through their first bisque firing. We only run firings when there is enough work to fill a kiln load, ensuring that we do our bit to help reduce electricity consumption.
Once your items are bisque fired, they are ready to be collected, glazed and then returned to the studio for their final firing.
If you do not have glazes, they are available to purchase at any reputable pottery supplies store or you can book into one of our glazing sessions hosted at the end of each month. When purchasing external glazes please ensure they are cone 6. Brands we recommend include: Clayworks, Mayco & Amaco.
HOW LONG DO I HAVE TO COLLECT MY WORK?
We'd love to hold on to your work for forever, however we need to make room for all the other lovely things that come through the studio. We generally hold work for around 3 months after your workshop date. After this we donate all unclaimed works to charity.
UNDULY INTOXICATED & DISORDERLY PATRONS
Unduly intoxicated and disorderly behaviour will not be tolerated at any Part Time Ceramics Classes. Should you rock up to your class visibly unduly intoxicated or begin to display antisocial behaviours you will be asked to leave the premises. No refund or credit notes will be offered to patrons who are asked leave due to unduly intoxication.